Help centre

How can we help?

Customer voucher issue

Use the support contact shown in your wallet. The issuing organization controls eligibility, voucher terms and customer remedies.

Organization or staff access

Sign in with the account invited to your organization. Ask an organization owner to restore suspended access or change outlet permissions.

Government vouchers

SGVoucher is an independent platform for shops and their customers. It is not affiliated with the Singapore Government, CDC Vouchers, SG60 Vouchers or RedeemSG, and cannot help with government voucher claims. Government vouchers are only claimed through official gov.sg channels.

Platform support contact will be published after the production email identity is verified.